What do I do with my old candle jars?
Give them a second life! Click here to get a free shipping label and get 10% off your next order when you send in your jar for reuse.
What's a refill bar?
Our refill bar is a great way to get more of your favorite bath scrub without buying a whole new container. Currently, we only offer refills in-store, but we are working hard to get this service up and running online!
What eco-friendly measures do you have in place?
We may not be certified eco-friendly yet, but we're doing our best to move in that direction daily. Check out our environmental promise page to learn more.
Are all of the items in your shop customizable?
Most likely! Most vendors offer a variety of customization options. Visit our Meet the Makers page to visit your preferred vendor's website to see if they can make you what you have in mind!
My product was recieved broken. What happens now?
We've got you covered – we'll ship you a new one for free! Contact us here to get that process started.
When will my order be processed and shipped to me?
Orders are typically shipped to you 1-2 business days after they have been placed. We are open Tues-Sat, so your orders will be shipped within that window!
Where do you source your products from?
We source our products from a selection of amazing handmade and eco-friendly vendors—check them out to learn more about their processes!
Can I cancel my order or get a refund?
All sales are final, and we don't offer refunds, but feel free to contact us to check if your purchase is still eligible for cancellation!
How do I host a candle making class with your shop?
Great question! Good thing we have a whole page dedicated to answering any questions you could have about that. Go on over to the Candle Making Class page and get your answers!
Can't find answers to your burning questions? Get in touch and we'll get some answers for ya!
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